Privacy Policy for PopJammers

Last modified on June 19, 2018

What is this?

This is US telling YOU how we collect, store and use information about PopJammers – and how we keep it safe! It might sound boring, but it’s ALL ABOUT YOU, so it’s BIG news!

Read below for more info, but here are 4 QUICK THINGS things you should know about privacy on PopJam:

  1. We’ll do what we can to keep your information safe and sorted. You can help by not sharing any personal information on the PopJam Platform!

  2. We collect non-personal info to give you the best PopJam ever, so it looks great, contains everything you love and we know how to help you with any bugs.

  3. If the police or government ask us to help stop or investigate a crime we may have to give them your username and PopJam internet address.

  4. You and your parent or guardian have the right to look at, change, correct or delete information about you on PopJam. Just ask your parent or guardian to contact us.

What’s on my PopJam profile?

When you join PopJam, you create an AWESOME profile that shows:

  • Your username

  • Your profile image

  • Your bio description

  • All the posts you make, quiz results you share and other posts you rejam

  • Your Top Friends, who you follow and who follows you

To keep you ALL safe, we don’t let PopJammers share information about themselves. This means your real name, address, email, telephone number or other social media usernames are off limits.

We don’t allow selfies (no matter how COOL you look in them), so you can’t share photos of you, your friends, school uniforms or where you live (like photos of you by the front door of your house).

Your profile will be seen by everyone on the PopJam Platform (that’s the app and the website), so don’t try to put personal information on it.

We moderate content, which means we check what PopJammers are creating on PopJam. We don’t allow anything that’s rude, unsafe or contains personal info which could be seen by the PopJam community.

How come I spotted people showing faces on PopJam?

We allow some celebrity or influencer accounts to feature faces or some personal info. They have green tick badges to show they’re OFFICIALLY OFFICIAL. If they’re not over 16, their legal guardians have given them permission to appear.

I’ve forgotten my password

If you need to change your password, we’ll ask for your parent or guardian’s email to confirm YOU are YOU. We use the email address in a special way that allows us to send your parent a reset link, but never stores it or allows anyone to identify you with it. SICK!

Who can see my stuff or search for me?

Your posts, creations and comments on PopJam can be seen by everyone. They can be shared by URL (by copying a link) or by being ‘rejammed’, which means a PopJammer shares your post because they HEART IT. PopJammers can find each other by username with our search tool. Or they can use the Shake tool at the same time. Blocked PopJammers cannot search for you. There is no private chat.

Why do you collect info anyway?

If the police or government ask us to help stop or investigate a crime we may have to give them your username and PopJam internet address.

We might collect non-personal information, such as how often you visit PopJam. We do this to:

  • See how all PopJammers use PopJam. We use smart tech so we can’t identify you.

  • See which devices you are using to make sure PopJam looks UH-MAZING!

  • Make sure we can give you the best service and help.

  • To make sure PopJam is packed with everything you love, including UNICORNS!

SuperAwesome does lots of EPIC things to protect information you provide. In the event something happens we would tell PopJammers by posting a message on the PopJam website or app.

Who do you share my information with?

We’ll only share your personal data if:

  • We want to sell the PopJam Platform. The new POPJAM POWERS will know what we know, but protect the information like we do.

  • If the law says we need to help the police or those who enforce laws to stop a crime. We’d give them your username and the internet address you visited PopJam from.

We may share non-personal data from all PopJammers, like how you use the PopJam Platform. We do use third-party service providers (clever people we work with to help us run and measure everything on PopJam). There’s more information on these providers on our Full Privacy Policy

If we send your personal information outside of Europe, we’ll do what we can to protect it and comply with the correct laws. Your parent or guardian can contact us using the details below, to find out more.

How long do you keep my information for?

Only as long as it’s needed to bring you the best PopJam ever and to protect everyone. We keep your info to make it easy for you to return to PopJam.

Why do you have adverts?

Ads keep PopJam FREE for you to use! All of the ads carry the SafeAd watermark, which means they don’t collect personal info and that they’re perfect for PopJammers! Your parent or guardian can contact us using the details below, to find out more.

What are my rights and choices?

You and your parent or guardian have the right to LOOK AT, CHANGE or CORRECT info about your PopJam account or content that has been posted. You also have the right to delete your account. Please ask your parent or guardian to read Section 11 on our Full Privacy Policy and to contact us using the details below, to find out more.

How can I contact you?

Your parent or guardian can email us at hi@popjam.com, or write to us at Privacy@PopJam, SuperAwesome Trading Limited, 22 Long Acre, London, WC2E 9LY, UK. If you contact us, we’ll ask to be put in touch with your parent or guardian. We only use personal info to reply, and then we’ll delete it once everything is sorted. We keep a record of contact you’ve made with the PopJam Platform in case there is ever a problem. We can’t give you NEON STARS though, sorry!

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